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Managing your Linksys Velop AXE8400 router has never been easier thanks to the Linksys app. This user guide provides step-by-step instructions to help you set up, monitor, and troubleshoot your network using the app on your smartphone or tablet.
Getting Started with the Linksys App
Before you begin, ensure that your smartphone or tablet is connected to the same Wi-Fi network as your Velop AXE8400 router. Download the Linksys app from the App Store (iOS) or Google Play Store (Android).
Once installed, open the app and create a Linksys account or log in with your existing credentials. Follow the on-screen prompts to connect your router to the app.
Setting Up Your Velop AXE8400 via the App
To set up your router:
- Open the Linksys app and tap on “Set Up a New Device”.
- Select your Velop AXE8400 from the list of available devices.
- Follow the prompts to connect your router to your modem and configure your Wi-Fi network name and password.
- Wait for the setup process to complete. Your router will restart automatically.
Monitoring Your Network
The app provides real-time information about your network status, connected devices, and data usage.
Viewing Connected Devices
To see which devices are connected:
- Open the app and navigate to the “Connected Devices” section.
- View a list of all devices currently connected to your network, along with their IP addresses and device names.
Checking Network Status
Tap on the “Network Status” tab to view information about your internet connection, signal strength, and overall network health.
Managing Your Network Settings
The app allows you to customize various settings to optimize your network performance and security.
Changing Wi-Fi Name and Password
To update your Wi-Fi credentials:
- Navigate to the “Wi-Fi Settings” section in the app.
- Tap on “Edit” next to your network name or password.
- Enter your new network name or password and save the changes.
- Your devices will need to reconnect using the new credentials.
Setting Up Guest Networks
You can create a separate guest network to keep visitors off your main network:
- Go to “Guest Network” in the app.
- Enable the guest network feature.
- Customize the network name and password for your guests.
- Save your settings to activate the guest network.
Troubleshooting Common Issues
If you encounter issues with your Velop AXE8400, the app offers troubleshooting tools to resolve common problems quickly.
Rebooting Your Router
To reboot your router:
- Navigate to the “Device” or “Settings” section.
- Tap on “Reboot” or “Restart”.
- Confirm your choice and wait for the router to restart.
Resetting to Factory Settings
If problems persist, you can reset your router to factory defaults:
- In the app, go to “Advanced Settings”.
- Select “Factory Reset”.
- Confirm the reset and wait for the router to reboot.
For further assistance, consult the Linksys support website or contact customer service.