Understanding the Level Lock+ System

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Programming multiple users on your Level Lock+ system allows you to grant access to family members, friends, or trusted individuals without sharing your primary key or code. This guide provides step-by-step instructions to easily add and manage multiple users on your Level Lock+.

Understanding the Level Lock+ System

The Level Lock+ is a smart lock that offers keyless entry, remote access, and user management features. It connects to your smartphone via Bluetooth or Wi-Fi, allowing you to control access and program users directly through the Level app.

Preparing to Program Users

Before adding users, ensure your Level Lock+ is properly installed and connected to your smartphone. Update the app to the latest version to access all features. Make sure each user has the Level app installed on their device and the necessary permissions.

Adding a New User

Follow these steps to add a new user to your Level Lock+ system:

  • Open the Level app on your smartphone.
  • Navigate to the lock you want to program users for.
  • Tap on the “Users” or “Access” tab within the lock settings.
  • Select “Add User” or the “+” icon.
  • Choose the type of access you want to assign (e.g., permanent, scheduled, or one-time).
  • Enter the user’s name and, if applicable, their email or phone number.
  • Set the access parameters, such as start and end times, if scheduling.
  • Send the access invitation or code to the user via email or text message.

Managing Multiple Users

You can add multiple users following the same process. The app allows you to view, edit, or revoke user access at any time. Regularly review the user list to maintain security and ensure only authorized individuals have access.

Additional Tips for User Management

Here are some best practices for managing multiple users on your Level Lock+:

  • Use scheduled access for temporary visitors or service providers.
  • Set unique codes or invitations for each user to track access.
  • Revise or revoke access promptly if a user’s permissions are no longer valid.
  • Keep your app updated to access the latest features and security improvements.

Troubleshooting Common Issues

If you encounter difficulties programming users or managing access, try the following:

  • Ensure your smartphone Bluetooth and Wi-Fi are enabled.
  • Restart the Level app and try again.
  • Check for app updates and install if available.
  • Verify your lock’s firmware is up to date.
  • Contact Level customer support if issues persist.

Conclusion

Programming multiple users on your Level Lock+ system enhances security and convenience. By following the simple steps outlined above, you can easily manage access for everyone you trust. Regularly review user permissions to keep your home secure and ensure smooth operation.