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The Amazon Echo Show 21 is a versatile smart display that allows users to make voice and video calls easily. Setting up your device correctly ensures seamless communication with friends and family. Follow these steps to get started with your Echo Show 21 for voice and video calling.
Unboxing and Initial Setup
Begin by unboxing your Echo Show 21 and placing it in a central location in your home. Connect the device to a power source using the included adapter. Once powered on, follow the on-screen instructions to select your language and connect to your Wi-Fi network.
Linking Your Amazon Account
To enable calling features, you need to link your Amazon account. Sign in with your Amazon credentials when prompted. This allows your device to access your contacts and calling services.
Enabling Alexa Communications
Navigate to the Alexa app on your smartphone or tablet. Tap on “Communications” in the menu. Follow the prompts to verify your phone number and enable Alexa Calling and Messaging.
Configuring Voice and Video Call Settings
On your Echo Show 21, access the Settings menu by swiping down from the top of the screen and selecting the gear icon. Tap on “Device Options” and then “Communications” to customize your call preferences.
Adding Contacts
Ensure your contacts are linked through the Alexa app. You can add contacts manually or sync your contacts from your phone. This makes it easier to initiate calls directly from your Echo Show 21.
Making Voice and Video Calls
To make a call, say, “Alexa, call [contact name]” or “Alexa, video call [contact name].” The device will verify the contact and initiate the call. You can also select contacts directly from the device’s contact list.
Receiving Calls
When someone calls you, the Echo Show 21 will display an incoming call screen. Say, “Alexa, answer” to accept the call or “Alexa, decline” to reject it. Video calls will display the caller’s video feed on the screen.
Troubleshooting Tips
If you experience issues with calling, ensure your device is connected to the internet and your Amazon account is properly linked. Restart the device if necessary. Also, check your privacy settings to confirm that camera and microphone access are enabled.
Additional Features for Enhanced Calling
The Echo Show 21 offers features like drop-in, which allows instant communication with selected contacts. You can also set up routines to automatically initiate calls at specific times or under certain conditions.
Conclusion
Setting up your Echo Show 21 for voice and video calling is a straightforward process that enhances your communication experience. Regularly update your device and app settings to enjoy the latest features and improvements. Now, you can stay connected with loved ones effortlessly using your smart display.