How To Update Firmware On Your Emerson Sensi Touch 2

Keeping your Emerson Sensi Touch 2 thermostat updated with the latest firmware is essential for optimal performance, new features, and security improvements. This guide walks you through the simple steps to update the firmware on your device.

Preparing to Update Your Firmware

Before starting the update process, ensure your thermostat is connected to a stable Wi-Fi network. A reliable internet connection prevents interruptions during the firmware download and installation. Additionally, make sure your device has sufficient battery life or is connected to power.

Checking Your Current Firmware Version

To verify your current firmware version:

  • Press the Menu button on your thermostat.
  • Navigate to Settings.
  • Select Device Info.
  • Look for the Firmware Version displayed on the screen.

Updating Firmware via the Sensi App

The most straightforward way to update your Emerson Sensi Touch 2 firmware is through the Sensi app on your smartphone or tablet. Follow these steps:

Step 1: Open the Sensi App

Launch the Sensi app and log in with your account credentials.

Step 2: Select Your Device

From the dashboard, tap on your thermostat device to access its settings.

Step 3: Check for Updates

In the device settings, look for an option labeled Firmware Update or similar. If an update is available, the app will prompt you to install it.

Step 4: Install the Update

Tap on Update and follow any on-screen instructions. Do not turn off your device or disconnect from Wi-Fi during the process. The update may take several minutes to complete.

Updating Firmware Manually via the Thermostat

If you prefer to update directly on the device or cannot access the app, your thermostat may automatically prompt you when a new firmware version is available. Follow these steps:

Step 1: Access Settings

Press the Menu button and navigate to Settings.

Step 2: Check for Firmware Updates

If an update is available, you will see a prompt or notification on the screen. Select Update Now.

Step 3: Complete the Update

Follow on-screen instructions to complete the firmware installation. The thermostat may restart during this process. Do not interrupt the update.

Troubleshooting Firmware Update Issues

If you encounter problems during the update, try the following:

  • Ensure your Wi-Fi connection is stable.
  • Restart your thermostat and try again.
  • Update the firmware using the Sensi app instead of manually on the device.
  • Check the Emerson Sensi support website for firmware release notes and troubleshooting tips.

Conclusion

Regular firmware updates help keep your Emerson Sensi Touch 2 functioning smoothly and securely. Using the Sensi app makes the process quick and easy. Always ensure your device is connected to power and Wi-Fi during updates to prevent issues.