How to Enable Two-way Audio on Eufy Video Doorbell Dual

Enabling two-way audio on your Eufy Video Doorbell Dual allows you to communicate with visitors directly from your smartphone. This guide provides step-by-step instructions to set up and use this feature effectively.

Prerequisites

• Ensure your Eufy Video Doorbell Dual is properly installed and connected to Wi-Fi.
• Download and install the Eufy Security app on your smartphone (available on iOS and Android).
• Sign in to your Eufy account or create a new one.

Enabling Two-Way Audio

Follow these steps to activate two-way audio on your device:

Step 1: Open the Eufy Security App

Launch the app on your mobile device and log in with your credentials.

Step 2: Select Your Doorbell Device

Tap on the image or name of your Eufy Video Doorbell Dual from the device list to access its live view.

Step 3: Initiate Two-Way Communication

In the live view screen, tap the “Talk” or microphone icon. This will activate the microphone on your device, allowing you to speak through the doorbell.

Step 4: End the Call

Release the “Talk” button or icon to stop speaking. The person at the door will hear your voice in real-time.

Troubleshooting Tips

• If you cannot hear audio, check your device’s volume settings and microphone permissions.
• Ensure your internet connection is stable for real-time communication.
• Update the Eufy Security app to the latest version if features are not working properly.

Additional Tips

• Test the two-way audio feature periodically to ensure it functions correctly.
• Use the app’s notification settings to receive alerts when visitors press the doorbell.
• Adjust audio settings within the app for optimal sound quality.

By following these simple steps, you can easily enable and use two-way audio on your Eufy Video Doorbell Dual, enhancing your home security and communication capabilities.