Getting Started with the Schlage Sense App

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Personalizing your lock settings on the Schlage Sense app allows you to enhance security and customize your smart lock experience. This guide will walk you through the steps to tailor your lock preferences to suit your needs.

Getting Started with the Schlage Sense App

Before customizing your lock, ensure that your Schlage Sense app is up to date and that your smartphone is connected to the internet. Pair your lock with the app following the initial setup instructions provided by Schlage.

Accessing Lock Settings

Open the Schlage Sense app on your device. Tap on your lock device to access its main control panel. From there, locate the settings icon, typically represented by a gear symbol, and tap to open the lock settings menu.

Step 1: Enable or Disable Lock Auto-Lock

Auto-lock helps secure your home by locking the door automatically after a set period. To personalize this feature:

  • In the lock settings menu, find the Auto-Lock option.
  • Toggle the feature on or off based on your preference.
  • If enabled, set the desired time delay before the lock engages automatically.

Step 2: Customize Access Codes

Manage who can unlock your door by creating and editing access codes:

  • Select Access Codes from the settings menu.
  • Tap Add New Code to create a unique code for family members, friends, or service providers.
  • Assign names and set expiration dates if needed.
  • To delete or modify existing codes, select the code from the list and make the necessary changes.

Step 3: Set Up Notifications

Stay informed about lock activity by customizing notifications:

  • Navigate to the Notifications section in the app.
  • Enable notifications for lock activity, low battery alerts, or access code usage.
  • Choose how you wish to receive alerts—via email or push notifications.

Advanced Personalization Options

For more tailored control, explore additional settings such as:

  • Auto-Unlock: Set your lock to unlock automatically when your smartphone approaches.
  • Guest Access: Provide temporary access to visitors with time-limited codes.
  • Alarm Settings: Customize alarm sensitivity and notifications for tampering attempts.

Final Tips for Personalizing Your Lock

Regularly review and update your lock settings to maintain security. Keep your app updated to access the latest features and improvements. If you encounter issues, consult the Schlage support resources or contact customer service for assistance.