Setting up notifications for lock and unlock events on your Schlage Sense lock can enhance your home security and keep you informed about access activity. This guide walks you through the steps to enable notifications using the Schlage Sense app and your connected devices.

Prerequisites for Setting Up Notifications

  • Ensure your Schlage Sense lock is properly installed and connected to your Wi-Fi network.
  • Download and install the Schlage Sense app on your smartphone or tablet (available for iOS and Android).
  • Create a Schlage Sense account or log in to your existing account.
  • Make sure your device has push notifications enabled for the Schlage Sense app.

Connecting Your Lock to the App

Before configuring notifications, verify that your lock is connected to the app:

  • Open the Schlage Sense app.
  • Select your lock from the device list.
  • Follow the on-screen instructions to connect your lock to the app if not already connected.

Enabling Notifications for Lock and Unlock Events

To receive notifications for lock and unlock events, follow these steps:

Step 1: Access Settings in the App

Open the Schlage Sense app and tap on your lock to access its settings.

Step 2: Navigate to Notification Settings

Within the lock settings, locate and select the "Notifications" or "Alerts" option.

Step 3: Enable Lock/Unlock Notifications

Toggle the switches to enable notifications for:

  • Lock events
  • Unlock events

Customizing Notification Preferences

Some apps allow you to customize how and when you receive notifications:

  • Choose between push notifications, emails, or both.
  • Set specific times when notifications should be active or muted.
  • Assign different notification preferences for multiple users if supported.

Testing Your Notification Setup

After configuring your settings, test the notifications:

  • Lock and unlock your door using the app or physical key.
  • Check your device for the notification alerts.
  • If you do not receive notifications, revisit your settings and ensure push notifications are enabled in your device's settings.

Troubleshooting Tips

If notifications are not working as expected, consider these troubleshooting steps:

  • Ensure your device has an active internet connection.
  • Update the Schlage Sense app to the latest version.
  • Verify notification permissions are granted for the app in your device settings.
  • Restart your device and the lock if necessary.

Additional Security Tips

While notifications improve security awareness, always keep your app and device software up to date. Regularly review your access logs within the app to monitor activity and ensure your lock's firmware is current for optimal performance and security.