Keeping your Xp-Pen Artist 22 Plus up to date with the latest firmware is essential for optimal performance and new features. Firmware updates can improve stability, add functionalities, and fix bugs. This guide will walk you through the steps to download and install firmware updates for your device.

Checking Your Current Firmware Version

Before downloading a new firmware, it’s helpful to know which version your device currently has. To check this:

  • Connect your Xp-Pen Artist 22 Plus to your computer via the USB cable.
  • Open the Xp-Pen driver software installed on your computer.
  • Navigate to the device information section within the software.
  • Look for the firmware version listed there.

Downloading the Firmware Update

To download the latest firmware:

  • Visit the official Xp-Pen website at https://www.xp-pen.com.
  • Navigate to the "Support" or "Download" section.
  • Search for your model, Artist 22 Plus.
  • Locate the latest firmware update file available for download.
  • Click the download link and save the file to your computer.

Installing the Firmware Update

Once the download is complete, follow these steps to install the update:

  • Ensure your Artist 22 Plus is connected to your computer and turned on.
  • Close all other software that might interfere with the update process.
  • Run the firmware update installer file you downloaded.
  • Follow the on-screen instructions carefully.
  • Do not disconnect or turn off your device during the update process.
  • Once the update completes, restart your device if prompted.

Verifying the Firmware Update

After installation, verify that the firmware has been updated:

  • Reconnect your device and open the Xp-Pen driver software.
  • Check the device information section for the firmware version.
  • Compare it with the version number listed on the website to ensure the update was successful.

Troubleshooting Tips

If you encounter issues during the update:

  • Ensure your device is properly connected and turned on.
  • Run the update as an administrator.
  • Disable any antivirus or firewall software temporarily.
  • Try downloading the update again in case of a corrupted file.
  • Contact Xp-Pen support if problems persist.

Important Reminders

Always back up your device settings before performing a firmware update. Do not interrupt the update process, as it may damage your device. Keep your device connected to a reliable power source during the update.